It was important to me to put pen to paper to talk about how wonderful our experience with TCG was. Building your ‘forever home’ is one of the biggest and potentially most stressful undertakings you can embark on in your lifetime. Choosing the right builder to do that is a huge decision. I am forever grateful to the friend of ours who recommended we talk to TCG, and so I want to pass on the favour to another family who might be thinking of building or renovating their home. 

When my husband and I decided we were going to build our dream home, I knew finding a builder would not be an easy decision. My husband is in the construction industry and so has very high standards. He rejected several other companies before he met with Aaron from TCG. He came home from that meeting telling me that he had found our builders. From the first meeting with Aaron he could already tell that these guys were honest, highly skilled and reliable. TCG are builders who have pride in their work, who want their clients to be happy, who do things the right way rather than the quickest or cheapest way. Having said that, they do work with you to keep within your budget, providing options and cost saving methods that still result in the highest quality. Furthermore, dealing with them is just so effortless. They are just genuinely nice, decent people who have enthusiasm and love for what they do. I will actually really miss them once we don’t have regular contact anymore! 

At the start of our journey we dealt mostly with Josh, the pre-construction manager. His attention to detail, patience and professionalism is second to none. Dealing with him in the pre-construction phase already filled us with so much confidence that we made the right decision. His communication was faultless. In fact that’s one thing that really stands out about Tass – the level of communication is amazing. There is never a time when you don’t know exactly what is going on and where things are up to. All the information about timelines, pricing, schedules and any changes are provided with plenty of notice and in detail. Josh worked with my husband on multiple iterations of the Scope of Works until we had things absolutely perfect. The timeline for our build was clearly set out. Everything in the contract was fully explained and we never encountered any unexpected surprises (except from Council issues that were out of TCG or anyone’s control!). When we did encounter issues with Council along the way, Josh had kept such meticulous records of all conversations and communications with Council that we had plenty of evidence and information to support our case. Without this, dealing with these issues would have been so much more challenging. 

Moving on to the construction phase, we had the pleasure of dealing with director, Ben, construction manager, Ryan, and our foreman, Jye. Again I cannot fault the professionalism and reliability of these three. Ryan was always available to troubleshoot any concerns or issues. He is incredibly hard-working and highly knowledgeable. In fact, if an issue was ever encountered along the way with the build, Ryan would never come to us with just a problem. He would come to us with 2 or 3 solutions already planned out. 

Our foreman, Jye, was an absolute pleasure to deal with. He worked collaboratively with us to achieve exactly what we envisaged for our home. Once again, his level of communication was faultless. We had daily updates on Buildertrend, weekly detailed emails, regular phone calls and text messages. We had regular meetings on site and despite both my husband and I having very busy work schedules, the team were able to arrange these meetings at a time that suited us. Jye was so friendly and approachable, and absolutely 100% reliable. 

In addition to all the people I have mentioned, every single one of the TCG staff we interacted with was an absolute pleasure to deal with – from the apprentices to accounts team. The site was always kept clean, the neighbours were dealt with respectfully. Every single member of the team was friendly, polite and hard working. Furthermore, you can tell they are selective in the subcontractors they use to achieve their high standards. The Buildertrend platform Tass use is also phenomenal – giving daily updates and photos as your build progresses, laying out the schedule, and clearly recording any changes as the process goes along. 

Had we not encountered issues with Council, our build would have been entirely stress-free. But when we did encounter these issues, TCG did not leave us to battle alone. They went into bat for us and helped us through the whole entire process even when other builders I’m sure would have said “this is beyond our scope, let us know when you have sorted it out”. TCG were flexible and adaptable and worked so hard to get us into our home as soon as possible despite multiple obstacles being thrown up. It really felt like we were working as a team and we had 100% confidence in them throughout the whole process. 

Now that we are living in our home, we could not be happier. We have absolutely no hesitation in saying that TCG were the right builders and the best builders to complete our project. We would recommend them to any of our family or friends who are looking for reliable, highly skilled, hard working builders with attention to detail and a bucket of enthusiasm. We can’t thank them enough for turning our dream into reality!

Michelle & Jamie
Project | Hurlstone Park
★★★★★

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We have had such a great experience with TASS from our first meeting with Aaron where we were able to share more about our exciting project through to completion with Will, Ryan and Ben. 

 It was quite clear that everyone we spoke to embodied the same culture, same ethic and passion for servicing their customers and building great homes.

 Our Pre-Construction phase was seamless and reassuring with Josh, where we were able to spend quite considerable time working through every element of our home and our selections with expert guidance. His knowledge of building as well as the administrative and costing side meant no question was left unanswered and we felt very prepared and informed going into the actually build.

Next we commenced the build under foreman Will whose complete dedication from the start reassured us that we were in good hands. We loved the ability to check in each day on the portal to see the progress of our home. We had very good communication with the team and they were extremely responsive to all our queries and requests. Not only that, but with the inevitable little challenges that arise when building, Will would call with the situation and deliver a few solutions at different prices along with the challenge, which made navigating the whole thing so much smoother. Where you often hear of handover being a limp over the finish line, months after plan and way over budget - we did handover on time and on budget (aside of a few little things we added ourselves). It really was a celebration and we felt both overjoyed with our home and sad to say goodbye to the team. 

The build itself is AMAZING and we are extremely happy with the outcome, the dedication to getting the best out of each build is clear. Over the 6 months of our build it felt our relationship became more a friendship where we had a common goal which we were achieving together. Our neighbours were also very complimentary of TASS once we moved back into our home. 

Thank you so much to Aaron, Ben, Ryan, Will, Josh and the broader team. We would most certainly use your excellent services again.

Daniel & Carol
Project | Paddington
★★★★★

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Working with the Tass Construction team has been a pleasure, and I genuinely appreciate the company's dedication to excellence and its ability to work harmoniously with professionals from various fields.

From the very beginning, it was evident that their commitment to delivering a high-quality result was unwavering. The professionalism, expertise, and effective communication demonstrated have made the entire process smooth and enjoyable. The team's efficiency and skill in managing timelines and adhering to the highest standards of construction have surpassed my expectations.

I am particularly impressed by Tass Construction's willingness to involve me in decision-making and to address any concerns promptly and effectively. The company's flexibility and open-mindedness have contributed significantly to the success of the project. The final result is a testament to Tass’s ability to transform a design into a stunning reality.

I wholeheartedly recommend Tass Construction's services to any architect or individual seeking a builder who values collaboration, professionalism, and superior workmanship. Well done team, great work all around!

Zoltan Lipovski
Designer - EcoMode Design
★★★★★

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I cannot recommend Tass Construction Group highly enough for their exceptional work in renovating our house in Erskineville. From the very beginning, they were professional, responsive, and committed to delivering the best results possible.

Their attention to detail was second to none, and they took the time to understand our architect’s vision for the renovation and to work with us to bring it to life. They provided us with regular updates throughout the process, and their communication was always clear and timely. 

A successful builder is one who can adapt to these setbacks and overcome them in a timely and efficient manner. TCG’s success in dealing with his during construction was due to a combination of factors, including their experience and knowledge of the construction process, effective communication, problem-solving skills, flexibility, and attention to detail, whilst being proactive and adaptable.

What impressed us most about our builder was their dedication to quality. They were meticulous in their workmanship and went above and beyond to ensure that every aspect of the renovation was completed to the highest standard.

Overall, we were thrilled with the results of our renovation, and we have TCG to thank for that. They exceeded our expectations in every way and made the whole process as stress-free as possible. We would not hesitate to recommend them to anyone looking for a skilled and trustworthy building company. 

Tony & Asher
Project | Erskineville
★★★★★

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Having known Tass for some time, but not having worked with them previously, they were invited to take part in a tender process for a project against two other builders. Tass presented a thorough breakdown of the inclusions, exclusions, allowances and scope of work in a detailed document that was both thorough and easy to decipher.

Their professionalism, communication skills and competitive pricing structure led to them winning the project. Following selection for the project, they were very accommodating and open with discussions as we resolved the finalised scope and contract price. Prior to the project commencing they were very clear about their chain of command, who would be responsible for what role, who would lead communication, who would handle finances, etc. and the appropriate introductions made prior to the project commencing. Once the project commenced (a class 2 multi-residential renovation project) they were quick on their feet to get things established and underway and when construction detailing for fire separation needed to be reviewed following the removal of existing linings exposing the existing structure of the building, they were at the front line, working alongside myself in resolving the numerous complex construction details in order to bring the existing building up to current fire separation standards.

They have demonstrated an honest appreciation of the client's budget requirements alongside a desire to achieve the highest quality outcome with the finished product. Whilst the project is ongoing, I would not hesitate to consider using Tass again on future projects, in particular those of a complex nature or those seeking a high calibre level of quality and attention to detail.

Chris Freeburn
Ironbark Architecture
★★★★★

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When it comes to building, the most successful projects we have been involved in are those that we have collaborated with the required professionals from the very inception of the project.

Aaron, Ben and the team at TASS know this all too well. From a Building / Interior Designers perspective they are a dream to work with.

When working on custom builds together they make themselves readily available to discuss our design concepts, imparting their wealth of knowledge and experience from a construction perspective. This is a rare thing in the building trade.

Having worked together on a number of projects now, we have the utmost respect for TASS’ work ethic, values and the calibre of builds they are delivering for their clients…after all as a design & construct team we’re all working towards the clients ‘dream build’.

We cannot recommend the team at TASS Constructions highly enough and our team at M + L Design look forward to collaborating on many more builds.

Karyn McRae + Helen Lynch
M + L Design
★★★★★

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I have worked with Tass Construction Group for the past 5 years and have successfully completed a number of projects together. I always receive great feedback from my clients across a broad range of facets including the overall experience, process and quality of the finished product which I have witnessed firsthand - as such I am always confident to refer.

I find their approach to building very professional, structured and transparent, they manage projects very well, are accommodating, easy to work with and are always conscious of ensuring my design intent is achieved.

Cate Bridgeman
Planb Residential Design
★★★★★

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I have worked with Tass Construction Group (TCG) on two of my projects now. One was a more traditional design for a heritage conservation area with heritage detailing, and the more recent one was a modern addition to the existing semi in Mosman. Despite the contrasting styles of the projects, the common factor has been the excellent workmanship and attention to detail.

More importantly, the entire TCG team has been a pleasure to work with, with prompt, friendly and excellent communication, and always with the end goal of achieving the architectural design intent. After another successful collaboration, I continue to request tenders and preliminary building advice from them on all my projects.

Looking forward to many more projects together in the future.

Demis
Principal of HecticAt
★★★★★

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We engaged TASS to do some major renovations following a devastating house fire. TASS where do we even start? The entire process has been just so refreshing, seamless and actually enjoyable! It has been clear from the start that TASS are not just your average construction company. Their honesty, reliability, communication and work ethos is exemplary!

Aaron went above and beyond to guide us in the preliminary stages as some of our challenges were unique, given our situation. Aaron was so patient and respectful with all our questions and worked tirelessly to formulate a scope of works that reflected our visions and budget.

The team’s professionalism, commitment, honesty and pride in their work was so impressive. They have a ‘can do’ attitude and exude positivity and enthusiasm! Their workmanship and integrity is brilliant and it’s clear that they simply care about your project and treat your space as if it were theirs. Every member of the team was friendly and so willing to help. Everything they promised, they delivered. Our foreman, Brad, was so dedicated to our project and always so helpful, solutions-focussed and communication was second to none. We were informed of exactly what was happening at our home every step of the build and were guided with absolute confidence.

We are absolutely thrilled with what they have done to our home and cannot thank TASS enough. We are sad to see them go, as are all of our neighbours! We have already recommended TASS to our friends to use for their building projects and are so excited at potential new projects with them down the track.

Thank you Aaron, Ben, Brad and the TASS team.

Candice & Pete
★★★★★

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We recently had Tass Construction Group build a new living, dining and kitchen wing to our existing house.
Working as a Rep in the construction industry myself I had literally hundreds of builders to choose from. Being their Rep and building product supplier and having close contact with their team daily made our decision easy. Seeing how smoothly their jobs progress, how friendly, engaging, enthusiastic and professional all of their staff are, they were the only builder for us.

After our first meeting with Ben and Aaron my wife's comments were "wow they know their stuff". I already knew that but it's very apparent they are on a different level to a lot of other builders / construction companies. We knew exactly what we were going to get after that first meeting.
Josh the office guru could literally see in his head how I wanted the finished product to look. He made some design decisions he knew would enhance the look and I trusted him to do so. So it came as no surprise the project ended up exactly how I had imagined.

During the 6 month or so build, our foreman Oliver "Ollie" made the whole process so smooth. We were still living at home as the new section was being built. Ollie and his team engaged daily and there was some great banter, he even became our 2 dogs second dad. We actually missed them being around when the job was finished.
Ryan the construction supervisors phone was always on if we ever needed anything. He also came to site regularly to oversee the project.
All of our neighbours made positive comments about the Tass staff and how thoughtful they always were with noise, deliveries and parking etc.

Tass Construction Group, thank you.

Murray Walsh
★★★★★

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The Tass guys are great and we’re so pleased with their renovations to our home.

The whole process with Tass was clear and straight forward from start to finish. They were easy to work with and also provided an app with updates, photos and details on work each day – so there were no surprises on timeframes or costs.

They take a lot of pride in their work, kept the site very clean every day and went out of their way to make sure we were happy with the work as it progressed. We also appreciated that the way they communicated well with our neighbours too.

The Tass guys were recommended to us and we’re happy to recommend them to others. They have a great team and they provide fantastic results! Well done guys!

Charlie & Celie
★★★★★

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Why I chose TASS for my build?

I was incredibly worried about my neighbours. I love my neighbours and living in a terrace house means that they’re likely to hate me for renovating given we’re living so closely. I was very worried about disturbing them or creating any interference with their space. TASS seemed very prepared for this, mainly with a good communication plan and some ways to minimise the need to encroach into their properties. It turns out they didn’t disappoint. Even with some neighbours having to work from home during CoVID lockdown, they had nothing but adoration for the team (one neighbour engaging their services as a result). They were so pleased to be told about noisy works, when they would happen and for how long, so that they could plan their days around it, or on occasion TASS would work around the times the neighbours needed some quiet.

Another reason I chose TASS was that they didn’t flinch at the idea of building on such a difficult plot of land with limited access. Other builders I spoke to did a lot of head-shaking and wincing, but TASS just confidently said ‘we do this type of job all the time’ - Left me feeling like I could trust them.

TASS were realistic with their quote and put a lot of detail in, without me needing to ask for more. Not every builder does that. Some put the bare minimum in there, or incorrect details (clearly cut pastes from other jobs that absolutely didn’t apply). TASS details appeared accurate and thorough. It made me trust they'd thought it through and that perhaps the others hadn’t and I’d be hit with hidden costs.

TASS weren’t the cheapest, sure. But weighing it all up, I felt like a bigger team with proper back-end would mean that it wasn’t one guy trying to run the whole show, wasting building time on admin, accounts, pitching the next jobs etc as well as being on the tools. In the end I decided it was good to have a strong team with different roles. I think that was proved along the way. Even early on when the Supervisor Ryan was unwell, Ben stepped in to cover seamlessly while Ryan recovered. There were no delays, and Ben was fully across everything that was happening so no need to get him up to speed or feel worried he would miss anything. I was so pleased with that. And with the structure came a great deal of organisation which just meant it went according to plan. So, I think that was absolutely worth it.

TASS were extremely confident that they could deliver on time. This was another important thing to me. The last build I had done dragged on for a few extra months and drove everyone crazy. If we were going to be living elsewhere too, that could really add up in costs. So this one was big too. Promising $100 a day for every day over did make it seem unlikely they'd go over - and yep, they were bang on time.

One thing TASS didn’t sell to me during the tender process, was solutioning. TASS are very good at coming up with ways around things. While they didn’t directly tell me that this is something that they're good at, they actually demonstrated it when quoting because they came up with a few changes to the plans without prompting that were improvements, or a way to do something that at first was seen to be impossible.

I feel TASS lived up to what they promised and to what I expected. But they were better than I expected. I don’t think I expected such a friendly, fun, positive, can-do team. I don’t think I imagined how patient Ryan would be, or how willing he would be to listen to my ideas, and see if they’re possible. I appreciated that so much. He has a good eye and would know if something would work or not and be honest about it. He talked me out of a couple of my not-so-great ideas, and now I see the outcome, I realise he was absolutely right. But if I thought of something cool, he’d be enthused by it and jump on it to make it happen, which is really quite a good feeling as a client. Made me feel proud and also pleased he would work with it, even if it required extra effort.

So, I chose TASS because they convinced me that they were going to deliver on all those areas I was worried about, and not only did they do that, they did more than that. They have given me a house I’m really proud of, and also an experience I am really happy to have had.

Linda
Project | Camperdown
★★★★★

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